Label incoming support emails by topic
Example data. The library is not open yet: these cards do not exist and only show how they will look.
Reads each new email in the support inbox, asks the AI which of your topics it belongs to, and applies that label. Nothing is sent or deleted.
How to download it
In Roubot: "download the automation label-support-emails-by-topic-ej04".
Anything downloaded from the library will start as a draft with its scorecard at zero in your organisation: it only moves up with tests or a person's signature, never because the model says so.
What you see here and what you do not
Only the public card is here, with the action type of each step. The parameters, paths, accounts and code of the automation never reach this website: only a Roubot installation can open them.
- Area
- Customer support
- What it is
- Flow
- Action types
- Leer correos
- Pedirle algo a la IA
- Mover, etiquetar o marcar un correo
- Data it asks for
- Support inbox · required
- List of topics · required
- Leaves the machine
- Nothing
- Can be undone
- Yes
- Risk level
- Medium
- State, according to the uploader
- A0 · Created, not yet tested
- Scorecard, according to the uploader
- 0/0/0 · streak 0
0 checked, 0 failed, 0 unknown; no streak yet - Version
- 1
- Author
- Example
- Updated
- Cloud
- NC1 · Could run in the cloud
- Downloads
- 0
- Rating
- No ratings