Skip to content
Roubot
ES

Label incoming support emails by topic

Example data. The library is not open yet: these cards do not exist and only show how they will look.

Reads each new email in the support inbox, asks the AI which of your topics it belongs to, and applies that label. Nothing is sent or deleted.

How to download it

In Roubot: "download the automation label-support-emails-by-topic-ej04".

Anything downloaded from the library will start as a draft with its scorecard at zero in your organisation: it only moves up with tests or a person's signature, never because the model says so.

What you see here and what you do not

Only the public card is here, with the action type of each step. The parameters, paths, accounts and code of the automation never reach this website: only a Roubot installation can open them.

Area
Customer support
What it is
Flow
Action types
  • Leer correos
  • Pedirle algo a la IA
  • Mover, etiquetar o marcar un correo
Data it asks for
  • Support inbox · required
  • List of topics · required
Leaves the machine
Nothing
Can be undone
Yes
Risk level
Medium
State, according to the uploader
A0 · Created, not yet tested
Scorecard, according to the uploader
0/0/0 · streak 0
0 checked, 0 failed, 0 unknown; no streak yet
Version
1
Author
Example
Updated
Cloud
NC1 · Could run in the cloud
Downloads
0
Rating
No ratings