Customer support

Enquiries and complaints sorted, with the customer's data at hand.

Use cases

Example request

Read each new email in the support inbox and give it the label for its topic: orders, invoices, returns or other.

Stays on your computerEverything can be undoneAutonomous after 20 checked runs in a row

Example request

When a complaint arrives, look up the order in our database and leave me a draft reply with its status.

Stays on your computerEverything can be undoneAutonomous after 20 checked runs in a row

Roubot is tested with requests written the way a person writes them. These are the ones in the test bench, by area.
In the test bench
The example requests only use action types that already have an action in Roubot. They are not in the test bench.
Example request
To become autonomous, an automation needs 20 checked runs in a row; 60 if any step leaves the machine or cannot be undone.

Tell us about a task that repeats in your organisation and we will show you how it would look as a flow, with its log.

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